Privacy policy

INFORMATION FOR THE USER

Who is responsible for the processing of your personal data?

SPB KLAYMAN SL is the DATA CONTROLLER for the personal data of the USER and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

Why do we treat your personal data?

In order to maintain a business relationship with the user. The operations planned to carry out the treatment are:

Sending advertising commercial communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, current or future, that enables commercial communications. These communications will be made by the RESPONSIBLE party and will be related to its products and services, or those of its collaborators or suppliers, with whom it has reached an agreement for promotion. In this case, third parties will never have access to personal data.

Carry out market studies and statistical analysis.

Process orders, requests, respond to inquiries or any type of request made by the USER through any of the contact forms made available on the RESPONSIBLE’s website.

Submit the online newsletter, about news, offers and promotions in our activity

For what reason can we process your personal data?

Because the treatment is legitimized by Article 6 of the GDPR as follows:

With the USER’s consent: sending commercial communications and the newsletter.

For the legitimate interests of the RESPONSIBLE: carry out market studies, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.

For how long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the treatment or when there are legal provisions dictating their custody, and when it is no longer necessary, they will be eliminated with adequate security measures to guarantee the anonymization of the data or their total destruction.

To whom do we provide your personal data?

The rights that assist the USER are:

Right to withdraw consent at any time.

Right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

What are your rights?

There is no provision for any communication of personal data to third parties, except if necessary for the development and execution of the purposes of the treatment, to our service providers related to communications, with whom the RESPONSIBLE has signed confidentiality and data processor contracts required by current privacy regulations.

Contact information to exercise your rights:

SPB KLAYMAN SL. Avenida de Amsterdam, 6 – 38650 Arona (Santa Cruz De Tenerife). E-mail:
admin@klaymanaparthotels.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by marking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely accept that their data is necessary to respond to their request by the provider, with the inclusion of data in the remaining fields being voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE party is truthful and is responsible for communicating any changes to them.
The RESPONSIBLE party informs that all data requested through the website is mandatory, as it is necessary for the provision of an optimal service to the USER. If all the data is not provided, it is not guaranteed that the information and services provided will be completely tailored to their needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE ensures that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through SPB KLAYMAN SL. Avenida de Amsterdam, 6 – 38650 Arona (Santa Cruz De Tenerife). E-mail: admin@klaymanaparthotels.com